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| Christianbooksbibles.com FAQs |
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| Products |
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Frequently Asked Questions - Product Selection
2.1 What kind of products does Christianbooksbibles.com carry?
2.2 How can I get additional information on a specific product that you carry?
2.3 How are your prices so low? Are all your products new?
2.4 Do you offer "price matching" on your products?
2.5 Do you offer quantity discounts on your products?
2.6 How do I know if the product I want is available?
Christianbooksbibles.com carries over 150,000 Christian books, Bibles, gifts, Bible Studies, Homeschooling materials, Sunday school curriculum, music, and more. From Christain fiction to church curriculum kits, we carry it! If it is in print, you will find it throughout the pages of our website. We try to feature items from publishers with a strong foundation in their commitment to Christ. Zondervan, Thomas Nelson, Tyndale, and Navpress are just a few publishers that we believe match this criteria.
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Christianbooksbibles.com diligently strives to have the most up to date information available on the products that we carry. For each product, you will find pertanent information that includes product titles, annotations, dimensions, page count, authors, series, and more. Despite this, we realize that you may have additional questions about some things. If you ever have any questions, please feel free to contact us toll free at (800) 704-1428 or by e-mail at support@christianbooksbibles.com. In addition, we reccomend visiting the publisher website for the item that you are looking for. Once there, you can enter in the products title or ISBN number (which you can find on our product pages), to pull up additional information. Return to top
We pride ourself on offering our customer some of the lowest prices possible. We are convinced that they are some of the lowest prices you will find. Discounts generally start at 25% with the majority of items being 30-40% off retail with savings extending up to 90% off retail! Desipte these savings, all of our products are brand new and in perfect condition. We achieve this by establishing personal relationships with a variety of publishers. Because of these direct relationships, we are able to pass the savings onto you.
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Yes! While we are confident that you will find our prices to be some of the lowest around, we realize that there may be prices on some items, that are lower. However, we want your business! If you ever find a lower, advertised price on a specific item, please call or e-mail us and we will do our best to match the price and if possible, even go above and beyond.
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2.5 Do you offer quantity discounts on your products?
Yes! All products are subject to quantity discounts. However, the quantity needed to order varies based on the product. In general, the case quantity that the item comes in determines on the amount required. Many of our most popular items already have quantity discounts applied to them. These are located on the product landing page. However, if a quantity discount is not listed for a particular item you want, please contact us.
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2.6 How do I know if the product I want is available?
We strive to have the most updated information on our website. If a product is out of stock or reprinting, the product page will have a message displaying so. In the rare occurance that an order is placed and not available, we will contact you immediately and give you the information as to when the item will be available. At that time, you can make a decision as to whether you would like to proceed with the purchase or be issued a full refund.
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| Searching Products |
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Frequently Asked Questions - Locating Products Online
3.1 How do I find an item at Christianbooksbibles.com
3.2 Can I browse for products by categories?
3.3 If I add an item to my shopping cart, do I have to purchase it?
3.1 How do I find an item at Christianbooksbibles.com?
We have made finding what you are looking for as easy as possible. There are a variety of ways to search for products on the website. If you are looking for a specific product, feel free to use the search feature located on every page. Here you can enter in an author, title, keyword, ISBN-13, series, or other keyword. The search is constantly being modified for your ease of use. If you are having problems finding what you are looking for, check out our search tips.
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3.2 Can I browse for products by category?
On the left hand side of every page, there are navigational links that are broken into specific categories (Audio, Bibles, Books, Children's Books, Church Supplies, Curriculum, Educational Materials, Gifts, Miscellaneous, Music, Other, Software, and Video). From here, the categories are broken down even further by topic related groups. Here, you can browse products by a specific topic based specifically on the topic you are looking for. An example of this is the "Bibles" category being broken up into the different versions available. Breaking those version categories down further, you will find sub-categories broken into various attributes.
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3.3 If I add a product to my shopping cart, do I have to purchase it?
No! You can be assured that when placing something into your shopping cart, you will be under no obligation to purchase anything. The purchase of the shopping cart is merely to act as a basket for all of the items that you are thinking about purchasing. If and when you decide to purchase, you will go through several steps of checkout. Only at the last step will you enter in your payment information. Despite all of this, all products are 100% refundable should the item not be what was advertised. Therefore, you have absolutely nothing to worry about!.
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| Website Navigation |
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Frequently Asked Questions - ChristianBooksBibles Content
4.1 What kind of information does the homepage have?
4.2 What information do you have on the products that you carry?
4.3 What are the categories you have on the left hand side?
4.4 How can I find products that are related to the product I am looking for?
4.5 Can you offer suggestions if I don't know exacely what I want?
4.1 What kind of information does the homepage have?
Our home page will provide you with various information. This can include current bestsellers, featured products, feature categories, links to information on products, and more.
4.2 What information do you have on the products that you carry?
Christianbooksbibles is pleased to offer you with detailed information on each of the items that we carry. These generally include the following:
- Title
- Short Description
- Binding
- Font Size
- Color
- Author
- Series
- Images
- Customer Reviews
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4.3 What are the categories you have on the left hand side?
All items have been broken into specific categories to create a better shopping experience for you. There are currently 13 different categories on each page. Within each of these categories, are subcategores that break up the products even further. An example of this is the "Bibles" category. If you click the "Bibles" link, you will be directed to a page in which you can select the version you are searching for, and then browse specifically by the version you select. If you ever have problems using the built in site search function, try to browse by category and subcategory.
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4.4 How can I find products related to the one that I am looking for? On thousands of product pages, there will be a section for related products. By scrolling down on the product page you can see products that are similar to the one you are looking at. Just point, click, and you will be redirected to that product! Note that while not all products have related products, we are continuously updating this. If you have a suggestion for a related product, e-mail us and let us know!
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4.5 Can you offer suggestions if I don't know exacely what I want?
Of course! We would love to help you find the perfect Bible, book, small group study, or gift! Just e-mail or call us toll free at 800.704.1428 for suggestions.
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| Who is CBB? |
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Christianbooksbibles.com is an e-commerce company. After careful consideration, we feel that the best way to serve our customers is to remain an internet retailer. This allows us to cut down on the costs associated with having a traditional "brick and morter" storefront. Christianbooksbibles is passionate about passing savings onto our customers and we can do this by sticking with what we know best...providing over 150,000 Christian resources to churches, organizations, and individuals just like yourself through the medium of the internet.
1.2 How can I reach Christianbooksbibles if I have questions or comments?
We love to hear from you! You-the customer-is who makes us who we are. Therefore, your input is extremely valuable. Unlike those other enormous Christian retailers, we strive to remain a small, connected organization. We want to have a relationship with you and have you come to trust us. This is more than just a business for us, this is our ministry! You can always send us an e-mail at support@christianbooksbibles.com. In addition, we can be reached toll-free at (800) 704-1428. If you prefer fax, Christianbooksbibles can be contacted at (877) 856-0895. Before you do any of that, try chatting with us by clicking the "Live Chat" button in the header.
1.3 Where is Christianbooksbibles located?
Our main offices are located in the small town of Goshen, Indiana (30 miles east of Notre Dame University). However, we do utilize several other warehouses throughout the country. This allows us to cut down on the delivery time you experience. Those warehouses are located in Oregon, Tennessee, Indiana, and Pennsylvania.
1.4 What type of items can I find at Christianbooksbibles.com?
Christianbooskbibles carries over 150,000 Christian resources! This means that essentially every Christian book, Bible, church resource, DVD, music, and more, can be found with us. We carry Christian resources from all of the major publishers like Zondervan, Thomas Nelson, Tyndale, and more. If you ever cannot locate an item, please feel free to contact us and we will do our best to help you out.
1.5 Are you truly a "Christian" company?
The answer is a resounding - YES!!!! The folks employed by CBB are all fellow believers as we strive together to get Godly materials into the hands of the public. We even have a christian book review site with book and Bible study reviews, devotionals, and more. We encourage you to check it out! |
| How can I contact CBB? |
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Feel free to send us a message, or give us a call at (800) 704-1428. In addition, you can chat with us by clicking the "Live Chat" button in the header of the website. |
Why Us?
Our Bookstore
Back in 2005, God opened the door for this Christian bookstore to start. As we move forward, I vow that we will continue providing unbeatable customer service,the lowest prices, a convenient ordering experience, and much more.
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